FAQ

Frequently Asked Questions

Got questions? We’ve got answers! Here are some common inquiries we receive regarding our products and services:

General Questions

We offer a wide variety of promotional products, including pens, mugs, keychains, hats, t-shirts, tote bags, and more. We can also customize these products with your logo or message.

We offer branded apparel such as t-shirts, polo shirts, tank tops,  jackets, hats, and other clothing items. We can also help you create custom designs for your apparel.

Yes, we can produce small quantities of promotional products and branded apparel. We have the capability to handle both small and large quantity orders.

The turnaround time for your order will depend on the product and quantity you order. We strive to provide fast turnaround times and will work with you to meet your deadlines.

To create a custom design, we will work with you to understand your needs and preferences. Our team of designers will use your vector image logo as a design concept, and we will work with you to make any necessary revisions. You will always get a computerized mock up.  Once the design is finalized, we will produce your custom promotional products or branded apparel.  If camera ready (vector) artwork is not available, we can offer design services for an additional fee.

Camera ready artwork are digital files (AI, EPS, SVG, PNG) that our art department requires to place your logo on your branded products. Camera ready artwork needs to meet specific technical requirements, such as resolution, color mode and file format to ensure that it reproduces accurately and with high quality. Depending on the product, there are different requirements.

Yes, we offer a range of eco-friendly and sustainable promotional products, including recycled tote bags, bamboo pens, and organic cotton t-shirts. We are committed to sustainability and offer environmentally friendly options whenever possible.